MBRAUN GLOVEBOXES, GAS PURIFICATION SYSTEMS AND SOLVENT PURIFIERS Glove Box Technology by MBRAUN
  
 
Glove Box Technology by MBRAUN
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MBRAUN Inertgas Technology / Glove Box Systems
 

 
 
 
 
 
 
 
 
 
» MBRAUN Survey
 

 

MBRAUN USA Customer Satisfaction Survey

 

Thank you for taking a moment to fill out the following customer satisfaction survey.  Your responses are greatly appreciated.

 

    Customer Information menu

 

Name:

 

Company:

 

Project Number:

 

Installation Type:

     Self Install

       MBRAUN Technician Install

 

    Sales and Planning menu

 

 

                                                               Poor             Average/Good              Excellent   

1. Was your purchase experience pleasurable? 1  2    3 4 5
2. Was your sales representative knowledgeable with your particular application? 1 2    3 4 5
3. Was your project manager helpful / knowledgeable with your project planning? 1  2   3 4 5

 

Comments for Questions 1-3:

 

    Customer Service menu

 

 

                                                               Poor             Average/Good            Excellent   

4. How was your overall experience with M. Braun's customer service departments? 1  2   3 4 5
5.  Was the Service Technician or Technical support courteous and helpful? 1 2    3 4 5
6. Did you feel comfortable using your system after installation and training? 1 2    3 4 5

  

Comments for Questions 4-6:

 

 

    Product Quality menu

 

 

                                                               Poor            Average/Good              Excellent   

7. What was the condition of your order upon arrival at your facility? 1  2  3 4 5
8. Was your equipment installed in a timely manner or was it easy to install? 1  2    3 4 5
9. How would you rate the overall build quality of your order? 1 2   3 4 5
10. How would you rate your overall experience with M. Braun? 1  2  3 4 5

 

 

Comments for Questions 7-10:

 

 

    Comments and Information menu

 
 

11. Please describe one thing M. Braun could improve on:

12. Please describe one thing M. Braun did very well:

13. Would you purchase another system with M.Braun, Inc?

      Yes

      No